Right of Withdrawal

Your right of withdrawal

You have the right to withdraw from your contract within 14 (fourteen) days without giving any reason. The withdrawal period expires 14 days after the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us, UMAMI DIGITAL SOLUTIONS LTD, Studio 28, Stewkley House, Wadsworth Road, Perivale, Greenford, UB6 7JD, England, email: contact@uptrip.co, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Cancelling your subscription with the "Unsubscribe" link is not a withdrawal: it ends your subscription immediately but does not give rise to a refund. To be refunded, you must send us your withdrawal decision as described above.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of a service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Exceptions to the right of withdrawal

• Airport services (Fast Track, Meet & Greet, Business Lounge, Automated Check-In): by ticking the dedicated checkbox at checkout, you expressly request that your service be provided before the end of the withdrawal period and you acknowledge that you lose your right of withdrawal once the service has been fully provided. Once the service has been fully provided, you can no longer withdraw. If you withdraw before the service has been fully provided, you pay an amount in proportion to what has been provided until you inform us of your withdrawal.
• Leisure activities to be provided on a specific date or within a specific period: these are not subject to the right of withdrawal.
• eBooks (digital content not supplied on a tangible medium): by ticking the dedicated checkbox at checkout, you request immediate access to the eBook and you expressly waive your right of withdrawal. You can no longer withdraw once the eBook has been made available to you.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)